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Conducting an Investigation

Course Overview:

This course provides practical examples of how to implement and adhere to your company’s discipline and grievance procedures as well as up-to-date information on the legal requirements How many of your managers know how to handle a disciplinary procedure? Are they aware of the pitfalls of getting it wrong? Can they spot and deal with a grievance? If their answer to the above would be ‘no’, ‘perhaps’ or ‘not sure’ this course is for them. This course is ideal for HR professionals, managers and supervisors who are responsible for investigating issues, conducting disciplinary and grievance hearings and imposing sanctions.   Appropriate for all levels of knowledge and experience.

Course Content:

The aim of this training programme is to ensure delegates have an understanding of how to :

  • Handle internal disciplinary and grievance procedures
  • The importance of note taking and record keeping
  • Operate within the law and understanding the requirements
  • Use informal methods to resolve issues;
  • Gather information and investigate;
  • Use techniques for conducting interviews and maintain control
  • Determining level and degrees of discipline
  • Understanding individual rights and the need for appeals

Also covered in the programme:

  • understanding the basic requirements of handling disciplinary and grievance procedures
  • risks to your business of failure to respond correctly to disciplinary and grievance issues
  • what is unfair, fair and constructivesharing our knowledge of best practice to help your business to reduce claims
  • conducting an investigation practical case studies and role play on discipline, dismissal and grievance issues

  1. Practical exercise - setting the scene
  2. Practical exercise - identifying the issues
  3. Practical exercise - planning the outcomes

Duration:      Full day programme

Location:      This training can take place in house for your own convenience or at external premises

Cost £127 +VAT pp

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